cnet on call - look at the sidebar article
Two weeks ago, the San Francisco Chronicle interviewed Verizon CEO Ivan Seidenberg where he admonished customers for having “unrealistic expectations” over mobile phone service. “Why in the world would you think your cell phone would work in your house?” he said. “The customer has come to expect so much. They want it to work in the elevator; they want it to work in the basement.”
Seidenberg also said it’s not the company’s responsibility to distribute coverage maps showing coverage dead zones.
now that’s EXACTLY what you want to hear from cell carrier execs. to quote a good friend of mine, “bah!” normally i’m all for people speaking their minds (e.g. i’m not a star wars guy, movies are okay, but i love the lucas makes no apologies to fanboys for changes because he’s making his movie the way he wants it, fanboys be damned). and to a certain degree i agree, people think they should be able to get cell coverage everywhere. but (1) this guy sounds like he has a disdain for the end user and (2) reception in your home is not an unreasonable thing. i mean seriously, who would buy a cell phone KNOWING it would NOT work in your home. even if you have a separate land line.